Shipping and Return Policy – Polytronic

🚚 Livraison

📍 Areas served

Polytronic offers shipping throughout Canada.

⏱ Processing and delivery times

Les commandes sont traitées dans un délai de 1 à 2 jours ouvrables après confirmation du paiement.
Les délais de livraison varient selon la destination et le transporteur.

💰 Shipping costs

• Montréal : 16 $

• Quebec: $20

• Ontario: $23

• Other provinces: $26

Shipping costs are calculated and displayed at checkout.

📦 Carriers

We use reliable carriers such as:

• Canada Post

• Purolator

• UPS

• DHL

🔁 Retours et remboursements

⏳ Return period

You have 30 days from the date you receive your order to return it.

📦 Return Policy

Products must be returned:

• unused

• in their original condition

• in their original packaging

• including all accessories and documentation

💸 Return shipping costs

The customer is responsible for return shipping costs, unless the product is defective or we made a mistake.

💳 Refund

Once we have received and inspected the returned item, we will issue a refund via bank transfer within 5 business days.

❌ Non-returnable items

The following items cannot be returned:

• products that have been opened or used

• personal care and cosmetic products

• Clearance items (if applicable)

📞 Return Policy

To make a return, please contact our customer service department:

📧 info@polytronic.ca
📍 8945 boul. St-Michel, Montréal

ℹ️ Additional information

Polytronic reserves the right to refuse any return that does not meet the above conditions.